By Karen Rodriguez
World Wide Web sites handling several hundred thousand hits
per day have maxed out on the usage analysis tools that came to market
just six months ago.
In many instances, the time it takes to generate reports that
process gigabytes of data is much too long.
Products from Interse Corp. (www.interse.com) and other
companies were built to use the Web server log for gathering
statistics, which are then imported into a database for further
analysis. But the transfer from the server to database can take longer
than five hours for several gigabytes of usage data.
And in the case of usage analysis services, such as Internet
Profiles Corp., or I/Pro (www.ipro.com), and NetCount LLC
(www.netcount.com) the reports from data gathered in a single day's
Web site activities may not be returned for several days.
A newcomer to the usage analysis tool market, Andromedia
Inc. (www.andromedia.com), is offering a beta version of its Aria
product, which is aimed at high-volume sites, such as Pathfinder, that
want to turn their Web sites into a strategic marketing tool. The
Andromedia tool will ship this fall.
K2 Design Inc. (www.k2design.com), which builds Web sites for
corporations, announced it will integrate Andromedia's Aria systems
into its suite of services and product offerings.
"Andromedia's solution can especially handle greater volumes
of data, and because the information is put into a database real-time,
it's tracking real visitors, not inferred visitors," says Leslie
Howard, vice president of product development at K2 Design, in New
York.
"The other systems out there today are built to track hits,
and now advertisers are interested in looking at visitors and page
views," says Howard. "We need more information, such as navigational
path, what time is spent where and activity on an individual basis, so
then we can aggregate up to get overall statistics. If organizations
spend $20,000 on a Web site, they want to make sure it works."
The Aria Recorder is a server based data management engine
that captures messages from the Aria.Monitor on the Web server, such
as cookie profiles or form field data, and passes them in real-time in
the server's object database.
The recorder serves as a generic database engine that can be
used with a variety of applications.
Through Aria application programming interfaces, or APIs,
companies can use existing applications, such as NetGravity Inc.'s
(www.netgravity.com) AdServer or I/Pro's I/Audit software, and other
custom applications, to capture and manage data on visitors,
navigation patterns, Web content and advertising.
So for example, a market research company could use the Aria
Recorder to collect data from member companies' Web sites and
aggregate the various reports.
Another benefit to using Aria is that the API allows K2 to
integrate third party data into the report.
For example, K2 can combine a user's Internet Protocol, or IP
address and domain name with InterNIC's geographic IP roster to nail
down the specific location of a visitor.
Another option is for K2 to let its clients in the database
marketing business cross-reference user information obtained from the
user's browser with Dun & Bradstreet's standard industry codes.
The drawback is that in order to take advantage of Aria's
high-performance system, which is said to process 80 to 180
transactions per second, an organization must run the software on a
four-processor Sun Microsystems Inc. Sparcstation and not an ordinary
Unix or Windows NT system.